Your cameras record.
We watch.
Trained human agents on your live feed, day and night. We see it, you hear from us, and the police get the call while it is still happening.
The response
When someone breaks in
Steps two and three happen at the same time. No seconds lost.
We spot it live
The moment an intruder crosses onto your property, our agent flags it as a break-in.
Our agents watch the live feed, not just motion alerts. When someone crosses onto your property without a reason to be there, the agent flags it as a break-in right away and notes the time, the camera and what they see.
You see it instantly
A photo or clip and a short description go to your WhatsApp group right away.
A photo or short clip and a written description go to your site's WhatsApp group: who it is, where on the property, and what they are doing. You and your managers see what we see while it is still happening.
Police called at the same time
We call 911 while it's happening and give a full description of the suspect.
While you are being notified, another agent is already on the phone with 911, giving the address and a description of the suspect: clothing, build, direction of travel, and vehicle if there is one.
We stay on the feed
The agent keeps watching and keeps your team updated until the situation is resolved.
The agent does not hang up and move on. We keep watching, update the dispatcher and your group as things change, and confirm on camera whether the person police stop is the one who entered.
We file the report for you
We follow up with the police and handle the formal report, so you don't have to.
We submit the report from our monitoring center and follow up with police, so your team does not have to spend the morning at the station. Police handle the case from there.
You get the full incident file
All footage of the incident: video, images, and audio when available.
Every piece of footage from the incident, including video, images and audio when available, organized and ready for your insurance company or your own records.
In our incidents, police have typically arrived within 2 to 5 minutes and arrested the suspect in most cases.
A real person on your feed. Rested and paying attention.
Our agents rotate every six hours, so the person watching your site at 3 a.m. is as sharp as the one watching at noon.
Break-in response
What actually happens, second by second
Notifying you and calling 911 are not steps one after another. They happen at the same time, by different agents, so nothing waits on anything else.
The agent sees it live
Not a motion alert. A trained agent watching your feed recognizes an intrusion as it is happening and flags it as a break-in.
You are notified at the same second
A photo or clip and a short written description go straight to your site's WhatsApp group. You see what we see, while it is still happening.
We call 911 in parallel
The same moment you are notified, another agent is already on the line with 911, giving the address and a verbal description of the intruder: clothing, build, direction of travel, vehicle if there is one.
Police arrive
In our incidents, officers have typically arrived within two to five minutes. We stay on the feed the whole time and keep updating both the dispatcher and your group.
We confirm the suspect on camera
Police do not have to guess. We watch the live feed and confirm whether the person they have stopped is the one who entered your property.
We file the report from our center
We submit the report ourselves so your team does not have to. Police follow their process from there, and the suspect receives their citation or whatever the law determines. We are not the law. We notify it, in real time, with evidence.
You get the full incident file
All footage of the incident: video, images, and audio where available, ready for your insurer or your own records.
You choose the hours
Monitoring runs on your schedule, not a fixed package. Most sites pick one of these, and we build the quote around it.
An agent is on your cameras every hour of every day, including weekends and holidays. Agents rotate every six hours, so nobody watching your site is at the end of a long shift. A good fit for sites with activity at all hours: self storage, apartment buildings, parking lots.
Coverage starts when your crew or staff leave and ends when they are back. That is when most theft, break-ins and vandalism happen, because the property is empty. We confirm the site is clear at the start of each shift and log who arrives in the morning. Popular with construction sites, warehouses, schools and churches.
Choose exactly the windows you need: weekends only, late nights, holidays, or the hours between closing and opening. If your needs change, tell us and we will quote the new schedule.
Getting started
Four steps and you are covered
1Free quote
Tell us your cameras and site. Every quote is free and personalized.
2Free 14-day trial
Starts on a date you choose. No cost, no obligation. If you don't continue, you owe nothing.
3Simple contract
6 to 12 months. The first month is paid in advance, then on the same day each month.
4Your satisfaction
Not happy with a month? Tell us. We review it and apply a credit where warranted.
Why WatchON
What you get with us
Experienced team
Four years of hands-on CCTV monitoring experience.
Real humans
Not just motion alerts. People who pick up the phone.
Coverage
We serve California and New York from our monitoring center in El Salvador.
Is it a fit? Our service works for sites that already have cameras, or that are installing them within about a week. Not sure what you have? We'll help you check.
Coverage
What we watch for and report
Real eyes on the feed means we catch what motion alerts miss. Tap any item to see how we report and handle it.
Handled as an emergency. We call 911 while it is happening and send a photo or clip to your WhatsApp group at the same moment. The agent stays on the feed until police arrive and helps confirm the suspect on camera.
911 and WhatsApp, at the same timeWe alert your group with a photo and where the person is on the property. If they try to get into a building, act aggressively or will not leave, we call police. With a speaker installed, we can tell them to leave first.
WhatsApp alert, police if it escalatesSigns of forced entry are treated like a break-in in progress: 911 is called and your group is notified, with the exact door, gate or unit marked so your manager knows where to go.
911 and WhatsAppWhen someone slips in behind an authorized person, we note the time, the gate and a description, and alert your group. If the person heads toward units or restricted areas, we call police.
WhatsApp alert, police if it escalatesWe report it while it is happening, with photo evidence, and call police when property is being damaged. The clip goes into your incident file for insurance or a police report.
911 and WhatsApp, with evidenceLow risk, but it adds up. We log the person, the time and the spot, and send a picture to your group so you can decide whether to act.
WhatsApp alert with photoWe call 911 first so the fire department is on its way, then alert your group. We tell responders where on the property the fire or smoke is and keep watching until they arrive.
911 first, then WhatsAppWhen people may get hurt, we call police right away and keep describing what we see to the dispatcher. Your group gets a notification with the location.
911 and WhatsAppWe save the clip and a written description with the time and the camera, and send it to the owner or the manager you choose, so you can decide how to handle it.
Sent to the owner or managerPeople or vehicles that sit, circle or check doors without a clear reason. We log it, keep a closer eye on them and alert your group. If it turns into a threat, we call police.
WhatsApp alert, police if it escalatesBy site type
What we watch for at your kind of property
Every site has its own risks. Pick yours to see what our agents look for and how we respond.
Private homes
Families who want a real person watching the property, not a doorbell app.
- Household movements logged as you ask for them: adult leaving, adult entering, child leaving, child entering, and how long each person was away.
- Delivery drivers watched from the moment they enter the driveway until they leave.
- Package theft treated as a crime in progress: we call 911 immediately and keep the feed running.
- Trespassers on the property, in the yard, or around the pool area.
- Vehicles that stop, circle, or sit outside the property without reason.
Apartment buildings
Shared entrances and package rooms, where most losses happen quietly.
- Amazon, USPS, UPS, DHL and any other carrier watched through the lobby and package area.
- Package theft called in to police right away, with a verbal description of the person and which direction they left.
- Tailgating: anyone who slips through the access door behind a resident.
- Loitering in lobbies, stairwells, laundry rooms and parking levels.
- Damage to mailboxes, gates and common areas.
Construction sites
Equipment, copper, tools and materials, mostly at risk once the crew is gone.
- Crew check-in and check-out logged through the shift.
- We start reporting about half an hour before the crew is due to leave, to confirm the site is empty and secured.
- Equipment, materials and fuel watched overnight and through weekends.
- Fence lines, gates and perimeter breaches.
- Speaker deterrence where a speaker is installed, before a situation escalates.
Self storage
Gates, hallways and units, where access is the whole security model.
- Gate activity and tailgating behind an authorized tenant.
- Forced or cut locks and units opened outside of access hours.
- People staying on site after hours or sleeping in units.
- Vehicles loading at unusual hours.
- We report on tenants' movements only as access events. We do not track individual tenants for you.
Mini markets and retail
Register, staff and customers, watched during and after opening hours.
- Register area watched for till activity and cash handling.
- Employee theft, including after closing time.
- Shoplifting and walkouts as they happen.
- Disputes or fights on the floor, escalated to 911 when needed.
- Doors and stockrooms after the store closes.
Warehouses and parking lots
Docks, inventory and vehicles across large, thinly staffed areas.
- Dock doors left open and unauthorized loading.
- Vehicle break-ins, catalytic converter theft and tampering.
- Trespassers crossing the lot or sleeping in vehicles.
- Fire or smoke anywhere in view of a camera.
- Any vehicle or person that does not belong in the space.
Schools and churches
Empty buildings and grounds between classes, services and events.
- Grounds and entrances watched after hours and on weekends.
- Vandalism and graffiti reported while it is happening.
- Trespassing on playgrounds, fields and parking areas.
- Doors and windows forced outside of scheduled use.
- Unauthorized flyers, signage or dumping on the property.
How we notify you. We send alerts the moment we see something, because that is how we like to work. The formal timeframes for incident reports are the ones set in your service agreement. And to be clear about our role: we are not the police. We notify them in real time, describe what we see, and support them with footage.
Where we work
Sites we watch
If it has cameras and something worth protecting, we can watch it.
- Construction sitesEquipment, materials and after-hours access
- WarehousesDocks, gates and inventory
- Self storageGates, units and late-night visitors
- SchoolsGrounds and entrances after hours
- ChurchesBuildings and lots between services
- LaundromatsOvernight and unattended hours
- Parking lotsVehicles, loitering and break-ins
Pricing
Pick the plan that fits your site
Monthly pricing. More cameras, lower cost per camera. Every plan includes everything below.
More than 20 cameras or several sites? Every quote is free and built for your property.Savings compared with the 5-camera rate of $150 per camera.
Included
Every plan includes
A trained human agent watches your cameras day and night, not software alerts.
Instant alerts and a direct line to the team watching your site.
Extra attention when your property is empty and most at risk.
We pull footage for you on request. Extras are billed per hour of agent time.
At the start of each shift we confirm the property is clear and secured.
Playback based on your system's storage, typically 45 to 90 days.
We log when your employees and staff arrive and leave during monitoring hours.
Help keeping your cameras online and working.
We call 911 while it's happening and follow through on the police report.
Reach us any time by chat, email or phone.
The partnership
How we work with you
Email and WhatsApp. We're flexible if you prefer something else.
We work with any camera software, on any operating system.
Only your owner or site managers, our management, and the agents watching your cameras.
We take care of almost all of the day-to-day camera management.
Message us by chat any time, or call your sales or support agent.
Agents rotate every 6 hours, so whoever watches your site is always alert.
Optional add-ons — available for a small additional cost
We open and close access for your visitors, tenants or crews.
We answer calls and help your customers on your behalf.
Beyond monitoring
Extra services for your business
Billed separately and shaped around what your site needs. Tell us your goals and we will quote it.
Talk-down speakers
Our agent speaks live to whoever is on camera at your site. Sold separately, with its own free quote.
See the 12 reasons clients add one →CRM management
We keep your site's customer records, follow-ups and inquiries organized and up to date.
Customer service staff
Trained people who answer calls and messages and help your customers on your behalf.
Sales staff
Trained people who follow up on leads and help turn inquiries into customers.
Every quote is free. Pricing depends on your site, your goals and the hours you need covered.
Speakers
Add a speaker, and we can talk back
A speaker at your site lets our agent speak to whoever is on camera, live. Here is why clients add one.
Speakers are not part of any monitoring plan. The equipment and installation have their own cost and their own quote, which we prepare for your site at no charge.
- Stops it before it startsMost people turn around the moment a live voice speaks to them by description.
- Fewer police reports to fileWhen an intruder leaves at the first warning, there is often nothing to report and no case to follow.
- No broken doorsWe can give the door or gate code to fire, EMS or police so they get in without forcing entry.
- Guides responders to the right spotWe tell arriving officers or paramedics exactly where to go on a large property.
- Moves loiterers alongA calm request to leave settles most situations before they escalate.
- Clears people sleeping on siteWe ask them to leave first, and call police only if they refuse.
- Warns trespassers they are on cameraKnowing someone is watching live changes behavior immediately.
- Stops dumpingVehicles unloading trash or debris hear from us before they finish.
- Helps delivery driversWe can tell a driver where to leave a package or which gate to use.
- Reminds crews and tenants of site rulesClose the gate, lock the unit, no tailgating, said once and politely.
- Protects your staffEmployees working alone know someone can speak up for them right away.
- A real person, not a recordingEvery announcement comes from the agent watching your site at that moment.
Contact
Put someone on watch tonight
Tell us about your site and how many cameras you have, and we'll match you to a plan.
Book your free 14-day trial
No cost and no obligation. It starts on the date you choose, and if you don't continue, you owe nothing.
Start on WhatsAppPrefer email or a call? Use any of the options on the left. We work with sites that already have cameras, or that are installing them within about a week.